Welcome to the City of Pembroke Pines! Your connection to all online services begins with Registration of your email address. Upon registration, you may then create and link additional accounts, such as your Utility (Water, Sanitation) account, and begin taking full advantage of our new Citizen Self Service functionality.

The below link is a short video tutorial to become familiar with the registration process to link your Utility account in Citizen Self Service.

Please read the steps below before you start this process and be sure to have your newly formatted Utility bill accessible as the information required is represented exactly as needed on your bill.

Step 1: Click on “Citizen Self-Service” to the left. Here you will be prompted to provide an email address to begin the process.

Step 2: Once you have successfully registered, you will receive an email. Click on the “Activate Account” link provided in the email. Promptly return to the Citizen Self Service home page. You will need to log out and log back in to your account to proceed.

How to Easily Register for Pembroke Pines New Utility Bill Online Portal

 

 

 

 

 

Disclaimer

The City of Pembroke Pines is a public entity and, under Florida law, all email addresses provided are public records. If you do not want your email address released in a public records request, please do not send electronic mail to the City of Pembroke Pines. Instead, please contact Utilities Customer Service by phone at 954-518-9000 or in writing at 8300 S. Palm Drive, Pembroke Pines, FL 33025.